Guidelines

Guest Guidelines for a Great Stay

At Jellystone Park™ Warrens, our guests are known for their kindness, courtesy, and spirit of fun. Whether you’re here for a weekend adventure or a full-season escape, these shared guidelines help create the safe, clean, and family-focused experience we’re proud of.

Wristbands

All guests must wear their park-provided wristband during their stay.
Wristbands help us ensure amenities and attractions remain exclusive to our camping guests.
Guests not wearing a valid wristband will be asked to stop by the Ranger Station so we can get them checked in and back to the fun.

Campfire Fun Done Right

Campfires are welcome in the designated ring at your site.
Please keep flames at a safe, cozy height—no bonfires or oversized fires.
Fire bans may go into effect during very dry conditions.
For the health of our forest, outside firewood isn’t allowed. Firewood, color-flame packs, and fire starters are available at the Ranger Station and Front Office.

Sharing the Outdoors

Store food and coolers securely—this helps protect our wildlife and your snacks.
Please avoid leaving food, trash, or pet bowls outside overnight.
We provide dumpsters throughout the park for easy disposal.

Enjoy Responsibly

Guests 21+ may enjoy alcoholic beverages at their campsite.
When you’re strolling around the park, please use a koozie or another non-breakable, non-glass container.
Glass is not allowed in or near aquatic areas.

Welcoming Visitors

Visitors are welcome! All visitors must check in at the Ranger Station upon arrival.
Day-use fees may apply depending on the time of day and amenities used.
Visitors must follow all campground guidelines and depart by 10:00 PM.
Visitor wristbands are required while onsite.
Day-use passes are not available on holidays or sold-out weekends.

Keeping It Clean

Please empty gray and black water only at your site’s sewer hookup or the dump station.
All sewer connections must be tightly sealed using a rubber donut or threaded fitting.
Generators are not permitted—our full-hookup sites provide reliable power.
Please bag and tie trash before placing it in dumpsters.
Dispose of charcoal in your fire ring once fully cooled.

Family First — Always

Kids have the most fun when a trusted adult is nearby, especially at the pool, lake, playground, and activities.
Guests under 16 must be accompanied by an adult at all water attractions.
Helmets are required when biking or scootering around the park.
No bike or scooter riding after dark—please carry a flashlight at night for safety (and for spotting fireflies!).
Respect for others is a core part of the camping experience—thank you for keeping the atmosphere friendly and family-centered.

Four-Legged Campers

Pets must be leashed and attended at all times—no unsupervised outdoor time, please.
Limit two pets per site unless otherwise approved.
Pet waste must be picked up promptly.
Pets are not permitted inside tent sites, the pool area, or food service areas.

Pet-Friendly Lodging

Select cabins and lodges are pet-friendly.
A $50 non-refundable cleaning fee per pet, per stay applies (limit two pets).
A $300 cleaning fee applies if pets are brought into non-pet-friendly units.

Service Animals

Service animals are welcome throughout the park.
Only animals individually trained to perform tasks for someone with a disability qualify as service animals.
Service animals should remain under control at all times—on a leash, harness, or reliable voice command.

Sites & Parking

Please observe posted speed limits to keep everyone safe.
One RV or tent is permitted per site, with a maximum of 8 guests.
One additional small tent is allowed only if it fits safely on your site and is used by your same party.
Two vehicles per site; additional parking is available—please inquire at the office.
Park vehicles on your site’s gravel pad.
Tents are only allowed in designated tent areas.
To maintain a peaceful environment, we do not allow fireworks, firearms (including BB, Airsoft, and pellet guns), drones, metal detectors, or vehicle repairs anywhere in the park.

Golf Carts

We want all guests to be able to enjoy the park comfortably:

Guests with disabilities are welcome to bring a personal golf cart with a valid handicap placard and proof of insurance.
The placard holder must be with the golf cart anytime it’s being used. If the cart is operated without the placard holder, it will need to be parked and cannot be used for the rest of the stay.
For safety, personal carts, ATVs, or other motorized vehicles are not permitted.

Laundry

Guest laundry is located behind Bathhouse 2.
We recommend downloading the Wash-Connect app ahead of time for quick service.

Pool & Water Attractions

Lifeguards are on duty during regular hours.
Guests under 16 must be supervised by an adult (18+).
Proper swimwear is required—no cotton or street clothing.
Glass containers and canopies are not allowed in pool or water areas.
Water attractions operate from Memorial Day through Labor Day, weather permitting.

Weather-Related Water Attraction Closures

For the safety of our guests and team members, pools, splash pads, lakes, inflatable water attractions, and other water features may temporarily close due to weather or environmental conditions.
Attractions may close for:

• Lightning or thunder
• Severe weather
• Heavy or persistent rain
• High winds
• Unsafe air or water temperatures
• Other conditions that may impact safety

Following lightning or thunder, water attractions will remain closed until conditions are safe and at least 30 minutes have passed since the last observed lightning or thunder.
In some cases, attractions may remain closed for extended periods due to ongoing weather conditions or forecasts predicting unsafe conditions throughout the day.
Rain Check Policy
If water attractions close due to weather, rain checks may be issued based on the time of closure.
All rain checks are valid for use anytime during the current operating season (same calendar year) and are non-transferable.
Our team closely monitors weather conditions and will reopen attractions as soon as it is safe to do so. Guest safety will always be our top priority.
Our social media outlets will have current updates.

Fishing & Flags

You’re welcome to fish in our private lake without a license—just bring your gear and relax!
Guests may display U.S., state, local, military, first responder, or Jellystone Park™ flags at their site.
To keep things welcoming for all, other types of flags aren’t permitted.
Temporary exceptions may be made during themed events.

Arrival & Departure

Check-in begins at 4:00 PM; check-out is by 11:00 AM.
Please plan to arrive before 10:00 PM. For late arrivals, your arrival packet will be located at your designated after hours box. You will be emailed 24 hours prior to arrival for your check in location.
Prompt departures help us get each site clean and ready for the next campers—thank you!

Bookings & Cancellations

We accept Visa, MasterCard, American Express, and cash (no checks).
A 50% deposit is required at booking; remaining balance is due 30 days before arrival.
Two-night minimum during peak season; three-night minimum on holidays and CranFest weekends.
A $35 Site Lock Fee guarantees your chosen site or cabin. (Subject to change)
Camping is an outdoor experience—we do not offer refunds for weather or early departure.

Cancellations

Campsites: Cancel 8+ days before arrival for a refund minus a $30 fee; within 7 days = deposit forfeited.
Lodging: Cancel 15+ days before arrival for a refund minus a $30 fee; within 14 days = deposit forfeited.
Holidays & CranFest: Cancel 30+ days before arrival for a refund minus a $30 fee; within 29 days = non-refundable.
No-Shows: Forfeit full payment.
Refunds: All refunds will be issued only to the original payment method and the same credit card used for the purchase. This policy is in place for fraud protection and security purposes. Please note that once a refund is processed, it may take several business days for the funds to appear in the guest’s bank account, depending on their financial institution.
Reservation changes: $10 change fee.

Photos & Videos

We love capturing the magic of camping! By entering the park, you grant permission for photos or videos taken on property to be used for promotional and operational purposes.

Safety First in Emergencies

During severe weather or emergencies, please head to bathhouse 3 or the Front Office.
Download the Jellystone Park™ App for real-time alerts and updates.
Carry a flashlight at night—it’s a helpful habit and makes finding fireflies even more fun.

Refusal of Service

We strive to create a welcoming, safe environment for all. In rare cases, management may limit stays or ask guests to leave without refund if behavior threatens safety or enjoyment for others.

Power Outages

Due to our rural location, utility interruptions occasionally occur. Power outages may impact electrical, water, wastewater, bathhouse, and other resort services. These events are outside the resort’s control and do not qualify for refunds or compensation.

Website & Communications Disclaimer

We strive to provide accurate, timely information across our website and printed materials. Occasionally, updates or errors may occur; all content is provided “as available” and without warranties.

We do not sell or share subscriber information for marketing purposes.
Guests who opt into SMS communications may receive messages before, during, or after their stay.
Reply STOP to opt out. Standard rates may apply.